Help Center

StartWise is an idea validation engine for founders. Chat about a startup idea, search a curated product corpus, and get evidence-based validation reports.

Browsing the trending board is open. Corpus search and idea chat require signing in (default Free · vector search). Create an account to search, save validation work, use write tools like the URL crawler, and keep research across sessions.

Open Sign in from the header, or go to /login. You can use email and password, the Google button, or Google One Tap when it appears on public pages.

Check spam/junk. On the verification step you can resend after a short cooldown. Built-in email providers have rate limits; if it keeps failing, try again later or contact support.

Use the reset link from your email. StartWise opens /auth/reset-password for both hash and PKCE recovery flows. If the link lands on the homepage, RecoveryRedirect will send you to the reset page.

Open your avatar menu in the header and choose Sign out. We also tell Google not to silently auto-select you via One Tap right after logout.

Email support@startwise.app from your account address with your request. See our Privacy Policy for how account and research data are handled.

Go to Pricing, sign in, and choose Pro Monthly or Pro Annual. Checkout is handled securely by Creem.

Credit packs add extra idea validations beyond your daily free quota. Credits never expire and stack with your plan.

Purchases are generally non-refundable once credits are delivered or used. If you were charged in error or did not receive your purchase, email support@startwise.app. See our Fulfillment Policy for details.

Open your Profile page and use Manage Subscription to open the Creem billing portal, where you can cancel anytime.

Do not submit illegal, sexually explicit (NSFW), hateful, violent, or intentionally deceptive prompts. See our Terms of Service for the full list.

When Creem is configured, we run Content Moderation before calling the AI model. Revise your idea description and try again.

Answers and reports are grounded in the StartWise product corpus (and related library signals), not an open web crawl of the entire internet.

Write-ish or metered features (for example report generation spend and URL ingestion) require a session so we can attribute usage and protect the service.

No. Validation output is research assistance only. You remain responsible for decisions about building, launching, or investing.

Account email, authentication metadata, and (when you use signed-in features) research activity tied to your user id. See the Privacy Policy for details.

Terms of Service (/terms), Privacy Policy (/privacy), Fulfillment Policy (/fulfillment), and this Help Center (/help).